الخميس، 2 مايو 2013

Tips to activate the e-commerce


Product Description The very perfection

You have to keep a clear description and a detailed report on your product in the web page, the words are clear and accurate, and must include your description details of the size, and shipping, and weight of the product, as well as any information on the possibility of replacing the product, and the conditions attached to it, it must be clarified From the beginning

High-quality photos

And comes second element strong in the sales process electronically after the content is image quality, and should be characterized by these images could be resized and enlarged without being affected by the quality and clarity, which will reduce the large images and clear of the volume of questions the customers about the product, and reduce the potential for product replacement or returned later. It also should be taking pictures of several dimensions, so at least the questions on the approximate size of the product

Flexible policies

You have to formulate company policies, and the most common questions, instructions and laws relating to cargo, and our return policy, and compensation, numbers, times, and customer service, and the expected delivery dates, thereby reducing confusion among many of winning customers. It also must respond to angry customers quickly, leading to the concession they were sure of your customer service, and pre-empt their request costly on the return of the product, since the reply from you Collaborating could turn angry comment to a successful shopping

Strong analytics program

Know of any sites comes your clients, and what keywords they use to search and access to your website, and you must know the time spent by clients on the page before closure, and the page leaving a facility specifically, and you'd better be the last page they visit is a page purchase, or the page "Contact Us", and not the main page, or product information page

Declaration of contact details clearly

You must remember contact data clearly on each separate page, where a lot of customers do not use e-commerce page except in the case indicating a clear number for the connection, and the title company, and e-mail address, so as to facilitate the procurement process and make it more effective

Motivate customers to purchase

Must put phrases that motivate customers to take the step and purchase very clearly, such as the words "Buy Now, ask here, download here", and must appear these الكبسات in each customer's front page

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